【ACCA选择题】
Personal effectiveness and communication
22.5 You are a sales representative who routinely visits customers in their homes and places of business to
present the latest products and take orders(where inventory is available).
Which of the following technology tools will most directly enhance your effectiveness?
A Computer telephony integration
B Electronic Data Interchange(EDI)
C Mobile communications(1 mark)
22.6 Which of the following areas is not an advantage of using email as a communication tool?
A Security
B Speed
C Multiple recipients
D Versatility(2 marks)
22.5 C Rationale:A mobile phone enables both colleagues and customers to reach you when you are out of the office.It also enables you to call the office eg to check inventory availability of items,place immediate orders and so on.(If you had a laptop,this would be even better:you could have direct connection with office systems.)Options A and B all involve linked computer systems,so are not relevant.
22.6 A Rationale:Security is a key vulnerability of email:there is no guarantee of privacy(and a risk of accidentally sending the message to the wrong person).The other options are significant strengths,however.If you hesitated over D,think about how email can be used for memos/reports/letters,and how many formats(visual,audio)can be'attached'to email messages.