【ACCA选择题】
Personal effectiveness and communication
22.3 The following,with one exception,are potential problems for time management.Which is the exception?
A An open door policy of management
B A sociable work group
C An assertive style of communication(1 mark)
22.4 Jared is the leader of a virtual team which stays in contact via email.Team members send all messages
to Jared,who forwards them to the rest of the network.
Which communication pattern is reflected in this situation?
A The circle
B The'Y'
C The wheel
D The all-channel(2 marks)
22.3 C Rationale:An assertive style of communication will help in time management,because it enables you to say'no'(appropriately)to interruptions and unscheduled demands.The other options are problems:options A and B are invitations to waste time in non-essential communication.
22.4 C Rationale:The wheel has a central figure who acts as a hub for all messages between members.
The circle involves a message going from one person to another.The'Y'involves a message going from person to person up a chain,until it reaches someone who is in contact with more than one person.And all-channel involves everyone sending messages to everyone else.
Ways in:If you can visualise the situation,it helps:you could then eliminate the circle and all-channel,at least.