今天给大家带来的ACCA F1，是来自ACCA考试模拟题：记得做完在下拉看答案哦~

　　【ACCA选择题】

　　Personal effectiveness and communication

　　22.1 If a supervisor in the Sales department requests the help of the HR Director in a complex disciplinary

　　matter,what direction is the communication flow?

　　A Vertical

　　B Horizontal

　　C Diagonal(1 mark)

　　22.2 What name is given to the process whereby an individual defines objectives and formulates action plans

　　for learning with a view to improving his or her own effectiveness?

　　A Coaching

　　B Mentoring

　　C Counselling

　　D Personal development planning(2 marks)
　　22.1 C Rationale:The communication here is both upwards and'sideways'.

　　22.2 D Rationale:Personal development planning is something the individual does for his or her own

　　improvement and learning,although a coach,mentor or counsellor may facilitate this process.

　　Options A,B and C are all types of'developmental relationships':a coach helps a trainee for a brief period to work on job-relevant skills;a mentor helps a less experienced person over the long term to work on more general personal development issues;and a counsellor helps an individual to work through emotional or social issues or problems.

　　Pitfalls:These are distinct roles:make sure you can identify them correctly.