【ACCA选择题】
1.All of the following,except one,are sound principles for devising performance measures.Which is theexception?
A They should be related to actual key tasks of the job
B They should be easily achievable
C They should be within the control of the individual
D They should be observable or measurable
2.In an appraisal interview,the manager tells the subordinate how he has been assessed–good and bad–and then gives him a chance to put questions,suggest improvement targets,explain shortcomings and identify problems.Using Maier's classification,what is the name given to this approach to appraisal interviewing?
A Tell and sell
B Tell and listen
C Problem solving
D Sell and listen
3【B】Rationale:Achievable(which is part of the SMART objectives framework)is different from'easily
achievable':one of the key points of performance measures is that they should be motivational,which means that they should be at least a little bit challenging.
4【B】Rationale:This manager tells in the first part and listens in the second part of the interview,taking on a dual role as critic and counsellor–and not assuming that all performance problems are the fault of the employee himself.Tell and sell would be more one-sided('selling'simply being gaining acceptance of the evaluation and improvement plan).Problem-solving is even more of a collaborative,proactive process,with the manager in the role of coach.Sell and listen is not an appropriate method.