【ACCA选择题】
13.What is the key contribution of the human relations approach to management?
A Awareness of the importance of group dynamics and worker attitudes as an influence on productivity
B Concern for productivity and efficiency
C Awareness of the many different variables that influence and constrain a manager's behaviour
D Proof of a clear link between job satisfaction,worker motivation and business success
14.Which of the following leadership styles gives the most discretion or decision-making power to subordinates?
A Autocratic
B Consultative
C Democratic
D Persuasive
答案:
13.A
Rationale:Option B is not a central concern of human relations:rather,this could apply to the scientific management school.Option C is a contribution of the contingency school.Option D has not yet been provided by any school of management or motivation theory:apart from anything else,business success depends on factors other than the productivity of the workers.
14.C
Rationale:Democratic is a'joins'style:decision is more or less by vote or consensus.Consultative means that the leader takes subordinate views into account,but still makes the decision.Autocratic is basically a'tells'style and persuasive is a'sells'style.